Types of Services
General consulting
Human Resources is ever growing and evolving, seemingly at an exponential rate. As a professional consultant, a significant part of my professional duties is to ensure that I keep a finger on the pulse of the profession. I must maintain a thorough understanding of the standards of the profession, while keeping an eye on; likely changes in the immediate future; as well as longer-term trends which may have dramatic impact upon my clients. Whether you're just contemplating a start-up; or, considering a reorganization of an antiquated corporate structure/HR Department, I'm ready to help. As a former Director/Manager/Business Partner/Generalist, I know how valuable access to a dedicated HR Consultant can be. Time pressures are ever-present and the ability to pick up the phone and get quick, reliable and actionable information can be invaluable.
recruiting & retention
Recruiting and Retention of employees at every level of any organization is one of the most challenging and critical functions associated with Human Resources. Enormous amounts of time, energy and money are easily wasted in these areas and my expertise in these areas can help you turn this around. Indeed, I believe that Retention should precede Recruiting in common parlance. As organizations become more complex in order to deliver goods and services in an ever increasingly competitive marketplace, more and more time and money are invested in employees. Thus, keeping 'good' employees is essential to success, just as weeding out 'bad' employees, and replacing them with someone better is as well. I can help you develop and implement metrics to quantify 'good' and 'bad', as well as strategies to keep the good and to entice a better pool of applicants. 'Off boarding' is also an important function that's ferquently poorly handled, which can have serious negative ramifications for your organization. Let me help you navigate these challenging issues and lay a foundation for an ever better workplace in the process.
benefits administration
Anyone who has dealt with Benefits Administration in the last decade knows how challenging this incredibly important facet of business operations is. Benefits consume large amounts of resources, time and money while becoming more and more difficult to administer properly. Nevertheless, they are an essential operational necessity and play an ever increasingly important role in employee satisfaction, retention, and in the new-hire process. Simply put, a successful business must be properly equipped, not merely to properly administer benefits, but also to chose the best providers and package(s). I can help you: to choose the right provider to suit your needs; and, choose and set-up the most efficient and effective manner of administration, whether in-house or through a 3rd party provider. Moreover, I know how to intigrate Benefits Administration with the rest of your HR related functions to achieve the best overall solution for all interested parties.
TEchnology
The wide variety of software and 3rd party services to enhance and improve the delivery of Human Resource services is extensive. I have direct experience implementing numerous different systems. Whether you need assistance with: determining what's the best available solution for you/your company; implementing a new system; upgrading from a legacy system; or how best to customize what you already have in order to get the most value possible from your investment, I can help. With experience implementing eight different systems in diverse environments, I can help you through this challenging process as quickly and efficiently as possible, while creating the SOP's necessary to ensure you derive the greatest value from your investment with confidence that ROI will continue even as the users of the technology come and go.
conflict resolution
If your employees are reluctant to contact HR when they encounter an issue, you have an institutional problem of significant proportions. I have encountered this untenable circumstance numerous times in my career, and it demands immediate and institutional attention. I believe, strongly, that the Human Resource department of any organization should be a 'safe place' for any employee, whether a new hire or a Chief Executive Officer, to go and table whatever issues/concerns they may have. This is critically important, yet frequently overlooked. I can help you to build your HR department in a manner that inspires confidence throughout your organization, which will foster an environment with greater employee satisfaction & retention, while mitigating issues at the earliest possible juncture, before matters escalate into avoidable catastrophes.
payroll
In my experience, Payroll often gets short-thrift in many organizations, opening the door to serious potential legal liability, while also fostering circumstances which can seriously undermine employee satisfaction and retention. As with so many other disciplines, the devil is in the details, and insufficient attention to Payroll details can be disasterous. I can help ensure that your business handles Payroll efficiently and in the most cost-effective manner possible. Of equal importance in this regard is the ability to integrate the Payroll function across the Human Resource spectrum. This is an area of expertise that can significantly increase your overall efficiency while decreasing exposure to liability for 'simple' errors, which can carry over into other departments of your business without anyone ever recognizing a systemic problem.
regulatory compliance
The labyrinth of State and Federal regulation effecting Human Resources services is a constantly moving target. Pitfalls of failures to properly comply with regulations can cause havoc in any business. These issues can arise at any time, and may eminate from a random audit, a Complaint alleging discriminatory conduct, or breach of contract, or a simple accident. Ensuring full compliance across this broad spectrum of potentially crippling issues is an investment of time and energy that provides the best proactive measures to mitigate these issues before they compromise your ability to weather these inevitable storms. My extensive experience can help you ensure that: the systems and processes/procedures you use are compliant with the regulatory structures applicable to your organization; and, that as your business evolves, your properly advised on how to remain in compliance, efficiently, and with minimal disruption.
training
In the 'Gig Economy' of the 21st Century, training is becoming a career-long necessity. Even just remaining in a static position in an organization invariably requires regular 're-training' as new systems are implemented, along with new policies and procedures etc. I believe life-long learning is a necessary commitment of almost any employee in any organization. This can present a significant challenge to your organization. Many employees are reluctant to, or even 'hate', training, often feeling that whatever formal education they likely paid dearly for should suffice for the rest of their working life. I can help you change the culture of your organization and morph it into one which recognizes the institutional value of training while also emphasizing the goal of making employees more productive, with less effort.
communications
This is, of course, a rather broad term which is not necessarily associated with the Human Resource profession. It touches upon a wide variety of communications, ranging from something as simple as a weekly meeting agenda to gorilla marketing. Many organizations have no dedicated communications personnel, while others may have a wide variety of communications experts working in disparate and unconnected departments, or a single Communications Czar. Regardless of however your organizations does (or does not), address Communications, my experience can help enhance this essential function. As physicians like to say: 'prevention is better than a cure'; and this maxim certainly applies to Communications. If your organization can prevent issues through well considered communications, it would be foolish to fail to dedicate some time and effort to help ensure that your ability to communicate effectively is an asset, and not a liability.
The services listed here are not all-inclusive. If you do not see precisely what you're looking for, I would encourage you to contact me for more information. In the unlikely event that I am not able to provide the services you require, I will be happy to assist you in finding the right fit for your specific needs.